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PRESS RELEASES & COVERAGE
The Paperless Office: Urban Legend or Attainable Reality?
Since the 70s, the paperless office has seemingly been forever on the horizon, yet stacks of paper continue to burden companies across the nation. Is the possibility of a paperless office still within reach?
Health Systems’ Digital Engagement with Consumers Significantly Lags Healthcare Disruptors, Navigant/Centric Digital Report Suggests
Analysis of 1,400 health systems’ digital presence shows providers trail innovative payers, urgent care, and new healthcare entrants in generating awareness and consideration of their services
J.D. Power Launches Inaugural Digital Experience Intelligence Benchmark of More Than 750 Brands
Digital Intelligence Benchmark Analyzes the Digital Experience Design of Public-Facing Websites Across Financial Services, Insurance, Tech, Media & Telcom, Home Improvement, Healthcare, Travel and Utilities
Can a Pivot Toward India Help Netflix Drive International Subscription Growth?
Netflix is planning to launch a mobile-only service in India in an attempt to get a better foothold in the country of over one billion people.
Should Netflix be Worried About Losing 'The Office' to NBC?
"The Office" is leaving Netflix. The streaming platform announced that the hit show will only be available on its service until January 2021. NBC has plans to add it to its own upcoming streaming service set to launch next year.
As Competition Heats Up, Streaming Platforms Reconsider User Experience
Netflix may be a way for people to steer clear of commercials, but advertisers still know it's a great way to find you.
Insurers' mobile experiences improve: J.D. Power
Years of development and iteration has led insurers to produce great user experiences on mobile. But there are still areas where carriers are falling short, according to J.D. Power's 2019 Insurance Digital Experience study.
Mobile Gains Traction with Insurance Customers, But Digital Interactions Fall Short of Expectations,J.D. Power Finds
MAPFRE Insurance and GEICO Rank Highest in Respective Segments
Disney Takes 'Full Operational Control' Over Hulu from Comcast
In a new development in the streaming wars, Disney has taken "full operational control" over Hulu from Comcast.
More Streaming Means More Trips to the Movie Theater
After years of worrying streaming services would kill the movie theater experience, many in the business are now changing their tune.
Streaming Overtakes Pay TV as More Popular Choice for U.S. Households
For the first time ever, more U.S. households subscribe to a streaming service than to traditional pay TV, according to a new report by Deloitte.
Kony DBX Mobile Banking App Rated a “Leader” According to Centric Digital
Rating Based on a Rigorous Benchmark of Kony DBX Against 250 Standards in the Mobile Banking Dimension of Centric Digital’s DIMENSIONS™ Digital Intelligence Platform
Kony DBX Mobile Banking App Rated a “Leader” According to Centric Digital
Rating Based on a Rigorous Benchmark of Kony DBX Against 250 Standards in the Mobile Banking Dimension of Centric Digital’s DIMENSIONS™ Digital Intelligence Platform
J.D. Power Teams with Centric Digital to Expand Digital Customer Experience Intelligence Solutions
Alliance Focused on Helping Businesses Thrive in Era of Widespread Digital Transformation
Utilities Continue to Lag in Offering Superior Digital Services, J.D. Power Finds
Less Efficiency, Higher Costs Await Utilities That Fail to Act
Apple's Original Content Won't Compete With Netflix
Apple may again miss the boat with its planned video streaming service.
J.D. Power Recognizes Citi with Mobile App Certification
J.D. Power Mobile App Certification recognizes best mobile app customer experiences
Netflix Has More High-Rated Films Than HBO, Amazon and Hulu Combined
Data shows that Netflix is the streaming platform with the most critically acclaimed films in its library
Millennials: Architects of the Modern Workplace
Is the new corporate culture an improvement?
Are Quarterly Business Goals an Outdated Practice?
As we say goodbye to Q2, it's time to rethink how we track and measure our success.