Can You Conquer the Agile Business Transformation Challenge?Organizational change can seem easy before you undertake it, but it’s actually a complex process that turns out to be surprisingly tricky. One research study shows that major change initiatives only succeed about 54 percent of the time. To effectively execute change, you need to understand the complex and dynamic interconnectedness of a disparate set of factors. The seeds of change must be embedded within each part of your company. Here’s a list of the organizational elements that must be included in the process of agile change, together with an overview of how they integrate into a holistic agile transformation:
In today’s fast-moving global marketplace, organizational change must take place while still meeting all production goals and maintaining customer satisfaction. This level of agility relies on preparation. In other words, the capacity for change must be organically embedded within each organizational element. For example, your leadership teams can simplify their decision-making processes. Your operating systems can be integrated so that updates and changes extend throughout the digital ecosystem of your company. Essentially, agility can be defined as a "strategic mix of standardization and flexibility", targeted at those organizational pressure points where they’re not only needed today, but will most likely be needed tomorrow.”
Individual behaviors and attitudes must reflect not only an acceptance of change but a recognition of its benefit. When team members successfully implement change, their efforts should be recognized and rewarded, because it probably hasn't come easily to them. Individual team members will also feel supported and validated by partnering with digital transformation consultants.
A critical measure in any successful organizational change is identifying and addressing the areas of resistance. Resistance to change is integral to human nature, and it can occur at any level: Individual, team or organizational. Effective change requires honest appraisal of inhibiting as well as nurturing factors at every level of the organization. Roy Smollan, a senior lecturer in management, points out that employee resistance to change is a complex phenomenon, and can in some instances provide valuable information in forming strategy. Front-line workers may be aware of costly mistakes embedded in a change plan, and their feedback is essential in developing sustainable benchmarks for profitable transformation.
A multichannel approach to agile business transformation covers six iterative work-streams, led by technology, strategy and product. Digital strategists work to help companies assess current conditions and envision a full palette of opportunities. Product managers and planners work with technical architects to prioritize capabilities and redesign key features. Developers integrate new platforms into legacy systems and lead multiple testing processes to ensure an effective delivery. This end-to-end approach balances flexibility and standardization to arrive at a new business model that gives your enterprise the competitive edge.